NDIS and the LGB Community

1. Course Title

NDIS and Working with LGB Clients: Inclusive, Rights-Based Practice

2. Course Overview / Description

This foundational training is designed to enhance NDIS practitioners' understanding of working with Lesbian, Gay, and Bisexual (LGB) clients. Rather than focusing solely on interventions, the course emphasizes the impact of stigma and the importance of rights-based service delivery. It equips practitioners with practical skills to implement strength-based, culturally competent, and empathetic support, fostering inclusive environments for LGB clients across the NDIS sector.

Note: This short course is endorsed by LGB Alliance Australia

3. Learning Outcomes

By the end of this course, participants will be able to:

  • Understand the impact of stigma on LGB clients within the NDIS framework.

  • Apply rights-based and strength-based approaches to service delivery.

  • Demonstrate cultural competence and empathy in interactions with LGB clients.

  • Integrate inclusive practices into planning, coordination, and support roles.

  • Engage in reflective discussions to connect theory with real-world practice.

4. Duration and Delivery Mode

  • Duration: 2 weeks (suggested pacing)

  • Delivery Mode: Fully online, self-paced

  • Assessment: Online quiz

5. Target Audience / Entry Requirements

Target Audience:
This training is suitable for a wide range of NDIS professionals, including:

  • Support Coordinators

  • Local Area Coordinators (LACs)

  • Plan Managers

  • Allied Health Professionals

  • Disability Support Workers

  • NDIS Access and Review Officers

  • Health and Wellbeing Coaches

  • Peer Support Workers

  • NDIS Appeals Officers

  • NDIS Registered Providers

  • Policy and Program Developers

  • Advocacy Services

  • Training and Development Facilitators

  • NDIS Complaints Officers

Entry Requirements:
No prerequisites; suitable for both new and experienced practitioners.

6. Course Content / Topics Covered

Suggested Weekly Program:

  • Week One: Topics 1 to 4

  • Week Two: Topics 5 to 7

Topics include:

  • Understanding stigma and its impact

  • Rights-based service delivery

  • Strength-based practice

  • Cultural competence and empathy

  • Inclusive planning and support

  • Case studies and reflective practice

Maximize Your Learning:
Participants are encouraged to engage in weekly discussions with mentors, coaches, or supervisors to deepen understanding and apply concepts in practice.

7. Assessment

  • Type: Online quiz

  • Grading: Pass/fail for certificate eligibility

8. Certification / Accreditation

Participants will receive a Certificate of Completion upon successfully completing the assessment quiz, demonstrating their commitment to inclusive and high-quality practice in the NDIS sector.

Note: This short course is endorsed by LGB Alliance Australia

9. Cost and Enrollment Info

  • Fee: One-time payment of $59.99

  • Access: Full access to all course content (video and written materials)

  • Enrollment: Open enrollment; no ongoing fees or subscriptions

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