Intro to LGB & Diversity
You’re invited to an introduction to One2One Victoria’s short course: LGB & Diversity—a practical, awareness-building training for anyone who works with the public.
Whether you're in community services, healthcare, education, hospitality, retail, or customer service, this course is designed to help you engage respectfully and professionally with lesbian, gay, and bisexual (LGB) community members. Focused on real-world workplace interactions, it builds confidence and communication skills that contribute to safer, more inclusive environments.
During this session, we’ll guide you through the course content, showing how it moves beyond surface-level awareness to foster genuine inclusion through empathy, understanding, and practical action. A Q&A at the end will give you the chance to explore how this training applies to your specific role or workplace.
Participants who complete the course receive a certificate of attendance, demonstrating their commitment to respectful, inclusive service delivery.
Join us to learn how you can create more welcoming and affirming spaces for LGB clients, colleagues, and community members.
Intro to Mentoring and Supervision
You’re invited to an introduction to One2One Victoria’s Supervision and Mentoring service—designed to support the professional growth, resilience, and effectiveness of workers across the human services sector.
In complex and emotionally demanding roles, reflective supervision provides a structured space for guidance, accountability, and ethical clarity. It helps practitioners manage stress, navigate challenges, and improve the quality of their service delivery. Mentoring complements this by offering a more personal, developmental relationship—where experienced professionals share insights, model best practices, and build confidence in newer staff.
In this session, we’ll outline how our supervision and mentoring services work, who they’re for, and how they can be tailored to meet the needs of individuals, teams, or organisations. A Q&A at the end will give you the opportunity to ask questions and consider how this support can benefit your practice or workplace.
Join us to learn how supervision and mentoring can elevate your professional practice and enhance outcomes for the people you support.
Intro to Safe Medication Support & Management
You’re invited to explore our new short course: Safe Medication Support and Management—designed specifically for NDIS and human services workers who assist with medication in everyday practice.
In roles where safety, clarity, and person-centred care are essential, understanding how to support medication use properly is critical. This course offers practical, easy-to-follow guidance on safe practices, recognising risks, and knowing when to seek help. Whether you’re prompting, assisting, or administering medication, your role matters—and this course helps you do it with confidence.
In this session, we’ll introduce the course structure, who it’s for, and how it supports your professional development. You’ll learn how the course works, what you’ll gain, and how it fits into your busy schedule. A Q&A at the end will give you the opportunity to ask questions and consider how this support can benefit your practice or workplace.
Join us to learn how supervision and mentoring can elevate your professional practice and enhance outcomes for the people you support.
Intro to Rights Based Service Delivery
You're invited to explore Rights-Based Service Delivery—a short online course designed for NDIS and human services workers who want practical, flexible, and empowering professional development.
This self-paced, non-accredited course is ideal for anyone working in disability support, whether you're just starting out or looking to refresh your knowledge. It offers clear, accessible content that helps you understand how to support the rights, choices, and independence of the people you work with.
Grounded in adult learning principles, the course includes video and written resources you can access anytime. It encourages self-directed learning and reflective practice, with optional mentoring and supervision available.
This session will introduce you to the course, explain how it supports ethical practice and skill development, and show how it fits into your professional growth. There will be time for questions at the end, so you can explore how this course supports your individual learning goals.
Join us to learn more and take the next step in delivering respectful, inclusive, and rights-focused support.
Empowering Your Workforce: Mentoring, Supervision & PD with One2One Victoria
Join our free information session webinar designed for NDIS and human services employers looking to strengthen staff capability, ensure compliance, and deliver exceptional client outcomes.
Discover how mentoring and supervision, combined with One2One Victoria’s online short courses, can support your team’s professional growth. Every course includes a Certificate of Completion for PD records, and is developed by industry experts to meet real-world service delivery needs.
Intro to NDIS & the LGB Community
You’re invited to an introduction to One2One Victoria’s short course: Working Respectfully with LGB Clients—a vital training for NDIS practitioners committed to inclusive, rights-based support.
This course is designed to deepen understanding of the lived experiences of lesbian, gay, and bisexual clients, with a particular focus on the impact of stigma and systemic discrimination. Rather than offering a checklist of interventions, the training encourages a thoughtful, reflective approach that recognises the resilience and diversity within LGB communities.
In this session, we’ll walk you through the course content and its practical application in NDIS settings, including how to embed strength-based, culturally competent, and empathetic practices in your daily work. There will also be a Q&A to explore how this training can support more inclusive and effective service delivery across your team or practice.
Participants who complete the course receive a certificate of attendance, demonstrating their commitment to inclusive, person-centred care.
Join us to learn how you can contribute to a more respectful, affirming, and supportive environment for LGB clients within the disability sector.
Intro to Legal & Ethical Practice
You’re invited to an introduction to One2One Victoria’s NDIS Legal & Ethical Practice course—designed to give disability support workers in Victoria a clear and practical understanding of their legal and ethical obligations under the NDIS.
Whether you’re new to the sector or an experienced practitioner, this training provides essential guidance on navigating the NDIS Act, the NDIS Code of Conduct, the Quality and Safeguarding Framework, and the Practice Standards. It also explores the relevance of key Victorian legislation, including the Disability Act 2006 and the Occupational Health and Safety Act 2004, as well as the federal Privacy Act 1988.
In this session, we’ll walk you through the course content, its real-world applications, and how it can help you build confidence in delivering lawful, ethical, and participant-centred support. There will be time for questions at the end, so you can clarify how the course fits your role or team’s needs.
Participants who complete the course receive a certificate of attendance, demonstrating a commitment to professional, legally compliant, and ethical practice.
Join us to find out how this course supports excellence in service delivery and protects both clients and workers alike.
Intro to NDIS Induction
You’re invited to an introduction to One2One Victoria’s NDIS Induction short course—an essential foundation for anyone beginning work in the disability support sector.
This session will walk you through the course content, which equips workers with the knowledge and confidence to provide ethical, person-centred, and rights-based support under the National Disability Insurance Scheme. The course covers key topics including safeguarding, communication, professional responsibilities, and the principles of respectful and inclusive practice.
We’ll explain how the course works, who it’s for, and how it helps create consistent, high-quality care across the sector. There will also be a Q&A at the end, so you can explore how this training supports your development or your team's onboarding processes.
Participants who complete the induction training receive a certificate of attendance—an important first step in building credibility and capability as an NDIS worker.
Join us to learn more and see how this course supports real-world, values-driven practice.
Intro to Online Learning with One2One
You're invited to an introduction to One2One Victoria’s suite of online short courses—designed with and for NDIS workers who value real-world relevance, flexibility, and professional growth.
These self-paced, non-accredited courses offer practical, downloadable video and written resources that support learning at every career stage—from new entrants to experienced practitioners. Grounded in adult learning principles, they recognise your existing experience and autonomy, while encouraging deeper reflection through optional supervision and mentoring.
Whether you're looking to sharpen your skills, stay current with industry standards, or enhance the quality of your support, this introduction session will show you how these courses can help you take the next step in your learning journey.
Join us to explore how you can invest in your development and make a greater impact in your work.