You’re invited to an introduction to One2One Victoria’s short course: LGB & Diversity—a practical, awareness-building training for anyone who works with the public.

Whether you're in community services, healthcare, education, hospitality, retail, or customer service, this course is designed to help you engage respectfully and professionally with lesbian, gay, and bisexual (LGB) community members. Focused on real-world workplace interactions, it builds confidence and communication skills that contribute to safer, more inclusive environments.

During this session, we’ll guide you through the course content, showing how it moves beyond surface-level awareness to foster genuine inclusion through empathy, understanding, and practical action. A Q&A at the end will give you the chance to explore how this training applies to your specific role or workplace.

Participants who complete the course receive a certificate of attendance, demonstrating their commitment to respectful, inclusive service delivery.

Join us to learn how you can create more welcoming and affirming spaces for LGB clients, colleagues, and community members.